Terms of service

Terms of Service

Welcome to The Lamps Factory. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. Overview

This website is operated by The Lamps Factory. Throughout the site, the terms "we", "us", and "our" refer to The Lamps Factory.

By visiting our website, purchasing products, or using any of our services, you agree to these Terms of Service and all applicable laws and regulations.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products and Services

We make every effort to display our products, descriptions, and images as accurately as possible. However, slight variations in color, appearance, or packaging may occur due to screen settings, manufacturing updates, or supplier changes.

We reserve the right to:

  • Modify or discontinue products at any time.
  • Change prices without prior notice.
  • Limit quantities available for sale.
  • Refuse service to anyone for any reason.

4. Orders and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method provided.
  • Your payment may be subject to verification and security checks.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or violation of these Terms.

5. Shipping and Delivery

Delivery times shown on our website are estimates only and are not guaranteed.

The Lamps Factory is not responsible for delays caused by:

  • Customs inspections
  • International shipping disruptions
  • Weather conditions
  • Carrier delays
  • Public holidays
  • Events beyond our reasonable control

Customers are responsible for any customs duties, taxes, or import fees required by their country.

6. Refunds and Returns

Refunds and returns are governed by our Refund Policy.

For verified cases involving:

  • Damaged products
  • Lost shipments
  • Manufacturing defects
  • Incorrect items

We may provide a replacement, partial refund, or full refund at our discretion.

For change-of-mind returns, customers are responsible for return shipping costs and any related fees.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding
  • Website content

is the property of The Lamps Factory and may not be copied, reproduced, distributed, or used without prior written permission.

8. Prohibited Uses

You may not use our website:

  • For unlawful purposes
  • To violate any laws or regulations
  • To transmit viruses, malware, or harmful code
  • To collect or misuse customer information
  • To interfere with website security or functionality
  • To engage in fraudulent or abusive activity

Violation of these terms may result in termination of access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, The Lamps Factory shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delivery delays
  • Technical issues
  • Third-party services

Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all content, descriptions, pricing, or other information will always be error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

12. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website after changes are posted constitutes acceptance of those changes.

13. Contact Information

For questions regarding these Terms of Service, please contact:

The Lamps Factory

📧 support@aimartusa.com
📧 thelampsfactory@outlook.com

We appreciate your business and thank you for choosing The Lamps Factory.